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Reflections on Working Four Years at Notion

Reflections on Working Four Years at Notion

Read the full transcript of "Reflections on Working Four Years at Notion" by Amy and Jenny. Practice English listening and reading with interactive subtitles...

Channel: Amy and Jenny Duration: 12 min Sentences: 39
✍🏻 For more content about startup life, check out my newsletter: https://startupdiaries.substack.com/ — Hey everyone, I have some news to share… I quit my job! I spent the past four years working at Notion as an early employee when the company was a mere ~20 people. Over time, I’ve seen it scale to over 500 employees across 6 global offices. It’s been one hell of a ride. Instead of sharing the lessons I learned about company building, I wanted to articulate the personal operating principles that I’ve adopted and applied during my time there. These are the beliefs that shaped my experiences; ones that I will take with me beyond Notion. I hope you’ll continue to join me in my next chapter 🙂 ⏰ Timestamps 00:00 Intro 01:34 Find what keeps you hungry 04:34 Adaptability wins 07:55 Ultimately, look inwards 10:50 What’s next 🎵 Music [https://www.epidemicsound.com/referr] 👋 Say hi! Instagram: @itsamyjenny 📮 Any suggestions or questions? Send us a note at hello@twentysmths.com
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1.9s I just quit my job I still can't believe I did that and yes we have a lot to catch up on catch up on Music okay so some of you have probably watched my video that I posted two years ago on what no one tells you about working at a startup and yes I'm wearing
4.9s I did that and yes we have a lot to
7.2s catch up on
8.0s catch up on Music
19.2s okay so some of you have probably
21.2s watched my video that I posted two years
22.9s ago on what no one tells you about
24.7s working at a startup and yes I'm wearing
27.5s that same outfit in tribute to that video and here I am sitting here two years later reflecting on all four years that I spent at the company and I joined notion back in 2019 when we were a small team of 20. and in four years we grew two over 500 employees across six Global
28.9s video and here I am sitting here two
31.7s years later reflecting on all four years
33.9s that I spent at the company and I joined
37.2s notion back in 2019 when we were a small
39.7s team of 20. and in four years we grew
41.9s two over 500 employees across six Global
44.3s offices and I joined ocean for a very simple reason I just love the product and the mission behind the company that's it and I remember when people used to ask me like hey where do you work blah blah I would say all this small company called notion they would be like cool never heard of it but it
46.1s simple reason I just love the product
48.1s and the mission behind the company
49.9s that's it and I remember when people
52.6s used to ask me like hey where do you
54.6s work blah blah I would say all this
56.5s small company called notion they would
58.6s be like cool never heard of it but it
60.3s sounds good now I feel like you can't get away from it you walk outside you see the Billboards you open your phone your favorite influencer is talking about notion and instead of sharing the top lessons I've learned about company building I wanted to share the personal operating principles that guided my time
62.0s get away from it you walk outside you
64.4s see the Billboards you open your phone
66.4s your favorite influencer is talking
68.8s about notion and instead of sharing the
72.0s top lessons I've learned about company
73.7s building I wanted to share the personal
76.3s operating principles that guided my time
78.8s there you know how companies have values that dictate how healthy work these are the beliefs that I've both adopted and applied during my time there beliefs that I will definitely carry with me to my next chapter so I hope you enjoy
81.1s that dictate how healthy work these are
83.3s the beliefs that I've both adopted and
86.4s applied during my time there beliefs
88.7s that I will definitely carry with me to
90.9s my next chapter so I hope you enjoy
98.9s what keeps you hungry so I made a few videos about this but I'm very proud to identify as first generation Korean American but I wasn't always proud of this growing up questions like the following have both like haunted and raised me since I was young questions like if Mom and Dad can't help me with
101.6s videos about this but I'm very proud to
104.0s identify as first generation Korean
106.3s American but I wasn't always proud of
109.3s this growing up questions like the
111.2s following have both like haunted and
113.3s raised me since I was young questions
116.0s like if Mom and Dad can't help me with
119.0s my school homework who can am I the only 12 year old to call the IRS to negotiate a payment plan how can I financially support my parents when I just started supporting myself but I realized now that wrestling through these questions taught me so much about how to be resourceful about the importance of
121.7s 12 year old to call the IRS to negotiate
124.6s a payment plan how can I financially
126.9s support my parents when I just started
128.9s supporting myself but I realized now
131.0s that wrestling through these questions
132.9s taught me so much about how to be
135.5s resourceful about the importance of
138.0s delayed gratification and also the beauty in collectiveness mentality which is something that we have lost sight of in this Western World and reflecting on my career so far as I've been a Serial early employee at a few startups now I realized that the environment of my child childhood has somehow followed me to my adulthood specifically in my
139.9s beauty in collectiveness mentality which
142.1s is something that we have lost sight of
145.1s in this Western World and reflecting on
148.1s my career so far as I've been a Serial
151.0s early employee at a few startups now I
153.9s realized that the environment of my
155.6s child childhood has somehow followed me
157.9s to my adulthood specifically in my
160.3s career environmental traits like one being the constant reminder for the need to survive putting the mission first above your self interests third feeling of doing something that's much bigger than yourself something for a collective unit in other words I started to notice these very characteristics that I've experienced as a child of immigrants and
162.4s being the constant reminder for the need
164.5s to survive putting the mission first
166.4s above your self interests third feeling
169.6s of doing something that's much bigger
171.3s than yourself something for a collective
173.2s unit in other words I started to notice
175.4s these very characteristics that I've
177.4s experienced as a child of immigrants and
179.7s also experiences a notion and I call this operating principle find what keeps you hungry because hunger was the primary driving force that drove my time at notion and I Define hunger as it almost like animalistic instinct to survive or you know sheer curiosity or an appetite for Challenge and the said hunger was you know growing up alert
181.7s this operating principle find what keeps
184.3s you hungry because hunger was the
186.5s primary driving force that drove my time
188.8s at notion and I Define hunger as it
192.1s almost like animalistic instinct to
194.3s survive or you know sheer curiosity or
197.4s an appetite for Challenge and the said
199.1s hunger was you know growing up alert
201.4s behavior that helped me help my parents help me survive it almost like primed me very well to thrive in like very early startup environment and looking back I saw how this theme of hunger has brought me to notion helped me Thrive at notion and is now calling me to leave notion so in other words when I first
204.0s help me survive it almost like primed me
207.2s very well to thrive in like very early
210.3s startup environment and looking back I
213.4s saw how this theme of hunger has
216.2s brought me to notion helped me Thrive at
218.8s notion and is now calling me to leave
221.4s notion so in other words when I first
223.4s wanted to join the company I cold emailed this person I tried like three variations of their email one went through that landed me an interview while I was at notion I initially started in Customer Support doing like 100 tickets a day and throughout my four years there I eventually ended up building my own team and leading the
225.8s emailed this person I tried like three
229.0s variations of their email one went
231.0s through that landed me an interview
232.3s while I was at notion I initially
234.7s started in Customer Support doing like
237.3s 100 tickets a day and throughout my four
240.2s years there I eventually ended up
242.3s building my own team and leading the
244.7s startup program which focuses on capturing as many startups to use notion and now a big proponent of why I'm choosing to leave notion is the same element of hunger which is moving me to take a bet on myself and one thing that I will say is that I've since realized that tending to this hunger is best when
246.4s capturing as many startups to use notion
249.1s and now a big proponent of why I'm
251.1s choosing to leave notion is the same
253.3s element of hunger which is moving me to
255.7s take a bet on myself and one thing that
257.6s I will say is that I've since realized
260.1s that tending to this hunger is best when
262.9s it's an intentional Choice versus accepting it as just like your default way of operating and it's most definitely a privileged choice and it's a choice that I am very proud of thank a choice that I am very proud of thank you the second operating principle is adaptability wins so quick story I feel
264.7s accepting it as just like your default
266.6s way of operating and it's most
269.2s definitely a privileged choice and it's
272.2s a choice that I am very proud of thank
275.2s a choice that I am very proud of thank you
276.0s the second operating principle is
278.8s adaptability wins so quick story I feel
282.9s like every you know notable startup has like a book worthy origin story and notion is like no exception so back in 2015 notion nearly almost died our Founders were either faced with two decisions one they either fire everybody and start all over or two they just shut down completely so obviously the founders chose option number one they
285.2s like a book worthy origin story and
287.6s notion is like no exception so back in
289.9s 2015 notion nearly almost died our
293.5s Founders were either faced with two
295.5s decisions one they either fire everybody
298.0s and start all over or two they just shut
301.7s down completely so obviously the
304.3s founders chose option number one they
306.4s ended up laying off their entire team and moving to Japan just to like really hunker down and build notion from scratch the reason why these founder origin stories are so fascinating it's not necessarily just like the tenacity and courage to go through all of that it's also the adaptability that is required for them to almost die come
308.2s and moving to Japan just to like really
310.9s hunker down and build notion from
313.9s scratch the reason why these founder
317.2s origin stories are so fascinating it's
319.6s not necessarily just like the tenacity
322.2s and courage to go through all of that
325.3s it's also the adaptability that is
328.0s required for them to almost die come
330.8s back and like be in the running to win I feel like early employees in particular have so much stir up a very similar kind of strength and from my perspective I really think early employees have three end games one scale with a company two you either fall behind or three you
332.9s feel like early employees in particular
335.0s have so much stir up a very similar kind
337.1s of strength and from my perspective I
338.9s really think early employees have three
340.7s end games one scale with a company two
344.0s you either fall behind or three you
346.7s either move on which door you choose to open very much depends on your ability to adapt so in other words if I had to choose one trait that predicts like the success of an early employee I would say it's adaptability and notion was an absolute master class and cultivating that skill and I Define adaptability in
349.1s open very much depends on your ability
351.8s to adapt so in other words if I had to
354.1s choose one trait that predicts like the
356.9s success of an early employee I would say
359.4s it's adaptability and notion was an
361.6s absolute master class and cultivating
363.4s that skill and I Define adaptability in
365.8s two factors one is your ability to reinvent your value over time and two is your ability to optimize your impact amid constant change and in a hyper Growth Company there is so much change going on that the company just looks different every 36 months there's new people there are new rules and you just
368.2s reinvent your value over time and two is
371.7s your ability to optimize your impact
373.7s amid constant change and in a hyper
376.3s Growth Company there is so much change
379.0s going on that the company just looks
381.1s different every 36 months there's new
383.8s people there are new rules and you just
386.0s have to adapt in order to survive so in other words like the skills that made you really valuable to the team and you're making a lot of impact when there were 50 people for example won't always transfer over when there are 150 people and I think this factor is very much more true especially if you're not
389.5s other words like the skills that made
391.0s you really valuable to the team and
392.7s you're making a lot of impact when there
395.0s were 50 people for example won't always
397.5s transfer over when there are 150 people
400.6s and I think this factor is very much
403.1s more true especially if you're not
404.6s technical like me so in the early days I made the most value and impact do the sheer dedication of my output and I think there's a reason why people say that strong generalists just made very good early employees because you have to simultaneously write and execute against your old Playbook and you just have to
408.4s made the most value and impact do the
410.8s sheer dedication of my output and I
412.8s think there's a reason why people say
414.8s that strong generalists just made very
416.9s good early employees because you have to
419.0s simultaneously write and execute against
422.3s your old Playbook and you just have to
424.9s do it like there is no excuse or no other option so you just gotta rise to the challenge and do it right but what I learned is that over time as the company has scaled I could no longer just put my head down and work in fact I realized that now the shift in value that I
427.7s other option so you just gotta rise to
430.1s the challenge and do it right but what I
432.1s learned is that over time as the company
434.6s has scaled I could no longer just put my
436.8s head down and work in fact I realized
438.8s that now the shift in value that I
441.6s carried especially as an early employee was the context I am asked or the culture I carried or the company values that embodied I needed to infuse all of this into new cohorts of employees to new cohorts of leaders in my ability to influence people regardless of whether I was a people manager or not became that
443.6s was the context I am asked or the
447.1s culture I carried or the company values
449.3s that embodied I needed to infuse all of
452.1s this into new cohorts of employees to
455.0s new cohorts of leaders in my ability to
457.7s influence people regardless of whether I
460.6s was a people manager or not became that
463.3s much more important and it honestly it was so easy to feel lost I did many times you know new departments are spinning up you're getting your third manager in a span of six months but honestly it is during those moments where I've learned the most so the third operating principle that shaped my experience was ultimately look
465.1s was so easy to feel lost I did many
467.0s times you know new departments are
469.0s spinning up you're getting your third
470.3s manager in a span of six months but
472.0s honestly it is during those moments
473.6s where I've learned the most
476.7s so the third operating principle that
479.4s shaped my experience was ultimately look
482.5s inwards so I would say notion especially in the early days did a lot of things differently compared to other startups for example we took our shoes off in the office and everyone wore house slippers we had this reputation of Turning Away VCS to the point where they would leave cookies at our door and every Friday we
485.0s in the early days did a lot of things
486.5s differently compared to other startups
488.2s for example we took our shoes off in the
491.0s office and everyone wore house slippers
493.1s we had this reputation of Turning Away
495.7s VCS to the point where they would leave
497.8s cookies at our door and every Friday we
500.3s had life stories and life stories is one of my favorite Traditions at notion basically every Friday one person presented their life and why they are the way that they are today and I remember like so many Fridays you know we're just like huddled around this one single carpet laughing you know
503.1s of my favorite Traditions at notion
504.5s basically every Friday one person
506.6s presented their life and why they are
509.6s the way that they are today and I
511.7s remember like so many Fridays you know
513.5s we're just like huddled around this one
515.1s single carpet laughing you know
517.3s sometimes tear dies and just like a lot of feels because it's so rare when you get that vulnerable in a work setting right and really understanding like why is this the person the way that they are and I think that really brought early employees like very close together and like that inevitably if impacted the
519.8s of feels because it's so rare when you
523.0s get that vulnerable in a work setting
525.9s right and really understanding like why
528.3s is this the person the way that they are
529.9s and I think that really brought early
531.8s employees like very close together and
533.8s like that inevitably if impacted the
536.3s work that we did together right and I think it's like little quirks like this that really gave notion it's like soul and now reflecting back I really think what made Notions special not just as a product but just like as a company is that it really originated from you know an unwavering Vision you know the the
538.2s think it's like little quirks like this
540.2s that really gave notion it's like soul
542.9s and now reflecting back I really think
545.1s what made Notions special not just as a
547.7s product but just like as a company is
550.1s that it really originated from you know
552.8s an unwavering Vision you know the the
555.7s courage to be different and the ambition to be a generational company all of those factors those are all things that I think are best derived and sustained from within so when I think about what makes notion notion it really inspires me to look inwards and as I've been reflecting on my time I realize how that
558.8s to be a generational company all of
561.3s those factors those are all things that
563.2s I think are best derived and sustained
565.6s from within so when I think about what
568.4s makes notion notion it really inspires
571.6s me to look inwards and as I've been
574.9s reflecting on my time I realize how that
578.3s influence to always like look from within versus letting all these external things make our decisions and impact our behaviors so for one I really learned to hone my business sense and find that intersection between intuition and curiosity but also like what makes sense for the business and it was also by
580.5s within versus letting all these external
583.3s things make our decisions and impact our
585.8s behaviors so for one I really learned to
589.6s hone my business sense and find that
592.9s intersection between intuition and
595.4s curiosity but also like what makes sense
597.7s for the business and it was also by
600.3s looking inwards where I felt like I was able to scale with a company honestly during the early days I felt like I was just like hanging onto the rail and just like flailing about as this rocket ship was going up now you know near the end of my time there I
602.3s able to scale with a company
604.4s honestly during the early days I felt
606.3s like I was just like hanging onto the
607.6s rail and just like flailing about as
609.4s this rocket ship was going up now you
612.5s know near the end of my time there I
614.5s really felt like I was sitting in the front seat you know buckled up like even for the ride and I have more control and agency over my experience and I think I was able to do that because by looking inwards I learned the importance to like keep your ego in check the importance of
616.7s front seat you know buckled up like even
618.9s for the ride and I have more control and
621.8s agency over my experience and I think I
624.6s was able to do that because by looking
626.5s inwards I learned the importance to like
629.3s keep your ego in check the importance of
631.8s regulating your emotions so that you can better ride the highs and lows of hyper growth and now by looking inwards I was able to kind of like recalibrate with my inner compass and really land on what is the kind of impact that I want to make for the rest of my career and which is
634.2s better ride the highs and lows of hyper
637.1s growth and now by looking inwards I was
640.9s able to kind of like recalibrate with my
643.0s inner compass and really land on what is
645.6s the kind of impact that I want to make
647.4s for the rest of my career and which is
649.3s now why I have left
658.6s many Reflections that I have on notion working there as an early employee for the last four years now and I'm sure you're wondering like what's next what are you up to Jenny so this year is going to be quite interesting for me and I hope to like share my journey and
661.9s working there as an early employee for
664.1s the last four years now and I'm sure
667.4s you're wondering like what's next what
669.5s are you up to Jenny so this year is
672.1s going to be quite interesting for me and
674.5s I hope to like share my journey and
676.7s learnings with you along the way but uh for what's next I am going back to my roots in healthcare and I want to explore building a company in this space and it's something I've been wanting to do for a while something that I never felt ready for because I was always you
679.6s for what's next I am going back to my
682.0s roots in healthcare and I want to
684.0s explore building a company in this space
686.5s and it's something I've been wanting to
688.6s do for a while something that I never
691.0s felt ready for because I was always you
693.7s know focused on giving 110 to my experience that notion to my team but now it just like felt very much the right time any of you are curious about you know the different factors that led me to actually leaving notion and how I came to that decision happy to make another video about it let me know down
697.4s experience that notion to my team but
699.8s now it just like felt very much the
701.4s right time any of you are curious about
703.4s you know the different factors that led
706.4s me to actually leaving notion and how I
710.2s came to that decision happy to make
711.8s another video about it let me know down
713.5s in the comments I also recognize is such a privileged position to be in especially in the midst of recession and the layoffs and everything and I like seriously don't take it for granted I guess like my last parting words to you would be listen to what your wiser more courageous self is saying to you and
716.4s a privileged position to be in
718.4s especially in the midst of recession and
720.8s the layoffs and everything and I like
723.2s seriously don't take it for granted I
725.5s guess like my last parting words to you
727.8s would be listen to what your wiser more
732.4s courageous self is saying to you and
736.2s consider you know what would it look like if you were to honor what that voice is saying so thank you so much for watching and I hope you will follow me along throughout my journey along throughout my journey Music
738.1s like if you were to honor what that
739.9s voice is saying so thank you so much for
742.9s watching and I hope you will follow me
745.6s along throughout my journey
747.4s along throughout my journey Music